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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Thanks to My Tub I have been able to obtain two very scarce products to repair my central heating controls. Despite set backs from 3rd party suppliers, the goods were sourced and delivered in good time by My Tub. With my grateful thanks....
...Paul Banks
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent....
...John Graham
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Very helpful quick service will use again and recommend to friends. Thankyou ...
...Julie Page
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Great communication, delivered on the date quoted, best price. Would recommend.
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...Michael Sage
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly....
...James Hill
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Great customer service and amazing delivery speed. Very impressed. ...
...Juan Jose Carlier - Inter-American development Bank
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian....
...ian_webber
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Thanks for a great service, yet again!...
...ELCCH
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V pleased with service received. Will use again....
...Thomas Plastering and General Builders
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