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Order recieved, good professional customer service, with thanks... ...SAMA Organisation Ltd
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Thank you for sorting it out, got there in the end.... ...Michael Palmer
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All is ok, the delivery cost is a little high.... ...Chan Wai Yin - William
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Got the right product in reasonable time at a good price - Thanks,... ...Mr David Beattie
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul... ...Paul larmour - Paul Larmour
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Thank you.
The shower tray you sold us is a great match and looks great.
... ...Malcolm.
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Ordering was quick and easy, delivery was delayed due to product not being in stock but did not have to wait too long. However it would have been helpful to be given an approximate time for delivery. Christine was very helpful and prompt with reply to give me a time. Thankyou.... ...Mrs Maureen Taylor
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Quick delivery. Good response to e-mail queries. ... ...Helen Higgons
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again... ...Glenda Garcia
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