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A great service. Nick H...
...Nick Hawksley
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services...
...Andy Yates - Andy Yates Ltd
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Easy to order and delivered efficiently...
...Matthew Jones - CHRES Ltd
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!...
...Horse & Groom
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you....
...John Carnall
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Product delivered in a few days at a reduced cost from list. Good service....
...David Knight
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company....
...Patricia McCarter
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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