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Happy with product - took a long time to arrive, but ok in the end... ...Graham Dashfield
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Slight delay in delivery but that was the fault of my fridgefreezer deciding to go wrong over the xmasnew year period. Otherwise price for the part was the best I could find on the web so if I need anything else I will return. Thanks Chris.... ...Chris Douglass
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!... ...Power Plant
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK... ...Michael Uttley
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My Tub immediately resolved my problem and supplied the correct item very promptly.... ...Steve Rendi
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.... ...Katie Jeswani
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ... ...Jeremy Curtis
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!... ...Derek Davies
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.... ...Chris Herbert - Mr
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