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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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Fast efficient delivery. Thank you ...
...Jane lewandowski
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Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you....
...Graham Owen
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Prompt and speedy service...
...tombowmaker
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...
...Michael Hargraves
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks...
...d j wright
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though...
...alan collins
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature....
...colin moore
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more reviews... |
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