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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...
...Patricia Girard
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good...
...Tom Thornton
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Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...
...Anthony Stark
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne...
...Mrs Christine Milne
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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Thank you
Order arrive on time,will definatley use My Tub again....
...david payne
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Service, product , delivery etc all very satisfactory thank you....
...Robin Kooistra
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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