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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha... ...Mr T J COOPER
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Order arrived at 1.05, many thanks for your help.... ...Michael Jones
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ... ...Ray Smith
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received with thanks... ...steve lindley
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Good service and products... ...Joan Vickers
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary... ...sea designgroup
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again.... ...Damian Le Breuilly
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Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.
... ...simon mead
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!... ...Mrs M P Cudworth
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Would not use again although delivery was free waited far to long 2 weeks... ...Peddarsway bed and breakfast
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more reviews... |
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