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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble... ...John Bowyer Courtney
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.... ...David Stobbs
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery.... ...C R Williams
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!!... ...Aine McGuckian
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The order came in sooner than promised so we were pleased with the service... ...Oxford Instruments Plasma Technology
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.... ...Brenda Bell
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you.... ...Bruce Mountain
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Very efficient service. Thank you.... ...Sandra Glenton
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Good price, long wait for goods. Updated often why the goods were delayed.... ...David McColl
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