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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service... ...Mrs Ann M Jones
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-... ...Carianne Purcell-Jackson
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Everything was eventually delivered. there was confusion as the I didnt put in the comments section to deliver to me. as I listed the office address, it wasnt clear that the parts were for the officelight commercial rather than personaldomestic use.... ...R3
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Great service..!! Thank you.... ...Nigel Brown
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!... ...Paul Kohn
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Great Communication, prompt delivery, well packaged hope to do more business with... ...Lee Matthews
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.... ...MARK ROBSON
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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Everything worked without problems, thank you.... ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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