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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
... ...Mick Malone
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ... ...Brighter Homes Decor
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Hi,
it was the correct part, and thankyou for the quick and speedy postage. i will definately use you again and reccommend to my friends--but not too soon i hope!!!!!
thanks again.
... ...lisa godden
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it`s all OK.... ...Robert Pachler
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ... ...Mr Giles Batchelor
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excellent service, all you want from an online service. thank you... ...tim
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service. ... ...Aubrey Poole
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... ...Mike Walton Property Maintenance
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more reviews... |
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