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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards...
...Graham Buttery
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service....
...Robert Granter
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From order to delivery and quality of goods, everything went as smooth as a babys bum....
...Allen Dodd
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend....
...Darryl Clifford
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Kept informed all the time, correct item delivered on time and a good price. Thank you...
...Gary Grant
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Excellent service, saved us a lot of money!!
Thank you...
...Mrs H Petcher
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I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
Thanks You...
...Ernest Slack
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time....
...Gary MODLEY
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Good communications and excellent service again....
...Caroline Steel
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