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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson... ...Andrew Jamieson
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
... ...Mick Malone
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I am most pleased with the service provided by myTub.
Diolch yn fawr.... ...Rees
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.... ...Paul
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ... ...alan purser
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David... ...David Brymer
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ... ...J SHEPHERD
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale... ...Mr J P Lightfoot
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub... ...Brian Lovett
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
... ...Nigel Morley
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more reviews... |
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