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late ,late, late.... ...stephen cook
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly.... ...James Hill
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first time user,very good service,competitive price,received 31111
thanks
Stan... ...Stan Dooley plhtg
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Excellent customer service all round and prompt delivery!... ...A Gill
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.... ...Andrew Georgiou
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Great company to deal with, no problem will purchase again.Thanks... ...Colin Hook Property Improvements
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
... ...Terry Hobbs
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Great service. came really quick. Very happy with the product.
Thank you very much... ...Louise Silk
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more reviews... |
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