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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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All good, especially the comms - many thanks and much obliged. Steve... ...Stephen L Wakefield
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services... ...Andy Yates - Andy Yates Ltd
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.... ...David Stobbs
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Brilliant service, great communication. Would recommend to anyone.... ...Andrew Western
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.... ...Ian Duriez - Murtec ICD
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks... ...Craig Watson
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Effortless ordering and delivery arrived before date promised - cant really ask for more.... ...David Carter
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Perfect! Just what I needed and prompt delivery.
Thank you... ...Alan Vass
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great service... ...ksk plg
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more reviews... |
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