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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
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...Stuart Malone
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks....
...Devbai Ruda - Eurocontractor Ltd
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would recommend to anyone, service was good and material arrived when they said it would. the main reception was very helpful as was the staff on the ordering side ringing me to make sure what was order was going to fit what we needed it for....
...Frederick Harris
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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Order arrived on promised date. Excellent service. Thanks!...
...Annette Griffin
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
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...Andrew Anderson
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...
...C Lord
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...
...Gillian Need
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more reviews... |
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