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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than... ...Terry Wybrow
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.... ...DARREN BAILEY
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend... ...The Old Bungalow Guest house
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Great service thanks... ...Daran Joshi
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Excellent service received and good product. Would use again.... ...Garry Hodgson
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.... ...Florence Smith
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.... ...Brian Hook
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.... ...Amanda
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Excellent overseas service. Quick and helpful.
... ...Mike Enns - Aurora Geosciences
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very good all round service, Thank You very much... ...The Godolphin and Latymer School
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more reviews... |
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