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A little hiccup with the delivery, however it was sorted out within an hour.
Product is exactly what I ordered and at a good price
Thank you and yes I would shop with you again
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...Steve Lomax
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done....
...Nik James
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
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...paul
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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied....
...James Ball
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error....
...Richard Page
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ...
...Aditya Gupta
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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