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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Goods arrived ahead of schedule - emails not....
...James Breeton
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very satisfactory service. thank you very much...
...george baker
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Many thanks for the excellent customer service...
...Aviation Training International Ltd
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you....
...jayne baccoli
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Good service with genuine part delivered on time and within a couple of days....
...Stephen Caddy
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Excellent service and price ...
...Alex Clark
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!...
...Duncan Alexander
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Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered....
...RANDU LUDOVIC
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
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...paul
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