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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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Excellent customer service all round and prompt delivery!...
...A Gill
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!...
...Michael F Harris
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ...
...Nicholas Whittle - Silver Sands Holiday Park
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thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you...
...Bryan w Bentley
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though...
...Peter Durrant
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Fast deliver of the right parts Thanks...
...The Pigsty
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Great suppliers, keep you informed of progress, use them all the time....
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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very good service collected items next day from local plumbase cannot fault overall service ...
...andy stoner
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