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Arrived on time as notified
Pleased with service... ...R B WHITEHOUSE
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received.... ...Antony Durrant
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Amazingly quick service and good prices!... ...Brian Buxton - Leading Light
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.... ...S Ray
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!... ...Laurance Knight
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.... ...Darryl Clifford
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Got the right product in reasonable time at a good price - Thanks,... ...Mr David Beattie
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful.... ...Richard Hopper
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended.... ...Diana Vaughton
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