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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Great quality product and fast delivery. Thank you...
...Della List
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service....
...Philip Hide
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
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...Lyn Fosbrook
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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Order collected from local centre. Fast, efficient and excellent customer services....
...SUE MILLBANK
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Great service will recommend...
...Diane Bindley
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item arrived as specified, good service, would recommend...
...Mrs Eileen Hague
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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