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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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BEST PRICE OUT THERE :...
...clint manning
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Mytub were very helpful and service was excellent....
...Helen
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Excellent and speedy service. ...
...Delia Gaze
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub....
...Frank Chadwick
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Excellent service....
...Peter Wood
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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Absolutely fantastic service at the best price ! ...
...Donna meade
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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more reviews... |
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