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Excellent service.... ...Michael Bradley
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Goods received on time in good condition thanks... ...John Botterill
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.... ...Bryan Roberts
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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good product long a long wait for delivery... ...david pitchford
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Very helpful and prompt speedy delivery.... ...Brett McLellan - Iona Properties
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Radiant received in good condition and in good time too. Thank you.... ...Blue Flame Gas Services
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise.... ...Malcolm Drysdale
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers... ...R Stevens
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