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Easy to find and order parts arrived on time but info on status of order could be improved.
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Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub...
...David Galbraith
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service....
...Mr Gregor W. Jack
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you...
...19 the dale aberford
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future....
...James McIntyre
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items received with in 2 days brilliant service!
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...david higgs
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...
...colin clubb
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I was very happy with my purchase, even though it took bit longer to deliver than originally stated. It was good to be kept updated with this information.
I would use MyTub again....
...David Austin
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you....
...Roberta Pyart
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