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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John... ...john bradford
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks... ...David Bonnell
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there could be better pictures and perhaps a link to accsesories and fittings for the item... ...steve james
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Organisation was great & Delivered quickly ... ...Martin Doidge
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
... ...Fiona
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.... ...Carl Whorton
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Everything good but the bag was a rather big for the contents.... ...Paul Drakes
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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Excellent service.delivery arrived on the day it was supposed to.
Thank you... ...Judith
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