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Got the part I wanted straight away very happy will use them again thanks.... ...Stewart
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Very good service and delete with faulty item immediately.
Thank you... ...P Jones
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed.... ...Mike Diamond
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All went smoothly.
Especially with a telephone call.
Thanks ... ...John Menday
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Excellent service with good communication about delivery date. Will deal with again happily ... ...David Lucken
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.... ...Mrs Alison Chaddock
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Goods received as ordered delivery is a bit slow.... ...Steve Davis
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excellent service.... ...Megabrain investments Ltd
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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