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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service. You helped me get the right product, answered my questions and delivered the goods on time....
...Doug Farmer
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Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
Kind regards
Glyn Stein...
...Glyn Stein
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
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...pete heppleston - pete heppleston
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Thanks you for your prompt service. Could not get ignition button for my cooker hob from manufacturers as no longer make them. You had one in stock and I ordered on Tuesday and received on Thursday - couldnt do better than that!!
Many thanks...
...JANET THOMPSON
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Good communication and dispatched as advised...
...David Roberts
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...
...Neil jaques
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Good customer support. Item delivered as per your instructions. Thank you....
...JENNIFER HARRIS
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂...
...Marc McLean - PlumbRite
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VERY GOOD, EASY USE INSTRUCTIONS, ...
...Clive Bradley
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more reviews... |
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