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Very impressed with the level of service, will definitely use again...
...Ian Brooks
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Handled by order very well, even though had to sourced elsewhere...
...Anthony Reading
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Usual prompt service.
Thanks...
...Alec Pearson
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Excellent service Thank you...
...Paul Christer
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet...
...Julie Lloyd
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ...
...Martyn Mills
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very good customer service !...
...Marta - J and Z Construction Ltd
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Hi. I have recd my order. Thankyou...
...mike sewell
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Goods received as ordered delivery is a bit slow....
...Steve Davis
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more reviews... |
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