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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation... ...maysan alnufoury
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Service, product , delivery etc all very satisfactory thank you.... ...Robin Kooistra
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ... ...Alison Findlay
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.... ...Louisa McRobert
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Wow ordered this on Wednesday morning and it arrived that afternoon. Very impressed with the service. Website easy to use as was ordering. Item arrived all packaged intact and unopened part for an old boiler will be recommending and using this site again. Well done on a A1 service. Thank you.... ...Tracey Dineen
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Once again we have been kept up to date with the order process from start to delivery. Delivered on time and does what it says on the tin. Wouldnt hesitate to recommend or use again - which in deed we have.... ...Mrs Cheryl Smith
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks.... ...Devbai Ruda - Eurocontractor Ltd
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Usual accurate updates and speedy delivery. Cant realy ask for more.... ...Colin Turnage
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Excellent service and response from a very professional and responsive team... ...Thorpe Learning Environments Ltd
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