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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!...
...Tahir Kiyani
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You...
... Marie Bullivant
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would....
...Duncan Kury
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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The service has been fantastic. One of the products I needed was no longer available but Christine sourced an alternative from the manufacturer very quickly and amended my order. I was kept in touch with what was happening all the time. The order came on the exact date I was given I was out, but the delivery company have been equally good, easy to contact to re-arrange delivery.Everything has been so easy. I have already recommended you to other people.
Many thanks for a great personal service...
...Mrs Ann M Jones
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned....
...Eudes Diemoz
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excellent service - couldnt fault it
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...cosmo leisure
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I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
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...Peter Cradock
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