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very good service very helpfull staff very promt with my order will use this company again soon... ...michael john barratt
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Sink and tap are better than anticipated, always a problem when ordering just from photographs.
Delivery was a bit of an issue, stock not available but then it was available. Dispatch did keep me informed. Arrived on the day stated and the sink and tap in perfect condition. Just need to install it now:... ...Keith
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Great Communication, prompt delivery, well packaged hope to do more business with... ...Lee Matthews
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1st Class service and extremely fast delivery. My local shop said they could not supply replacement coals aerator tubes for my gas fire because they were very fragile and always arrived broken. Well these were extremely well packed on bubble wrap and arrived in first class condition. All the coals matched up exactly with the layout diagram. ... ...Alan Wade
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.... ...Perrys
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The brushes arrived next morning. Exceptionally quick service. Well done.... ...G A SMITH
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service... ...MR WILLIAM J RENSHAW
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Very helpful and excellent service- many thanks
... ...Martin Downes
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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order arrived ok thank you all good ... ...Dave Millen - Pandora Estates
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