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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks...
...Roger Beeken
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Hi there,
from the first minute I contacted you regarding my item to receiving, it was a really excellent experience. Your email updates for my order on a daily basis was truly Professional, I just wish all companies conducted their business in this way. It has been my pleasure to have dealt with you
and will deal again in the future,
Regards
William...
...William Mc Areavey
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friendly service people
good products
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...edward newell
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...
...Angus McIntyre
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Excelent service, correct product delivered on time. what more could you ask. thanks to Jeanette on the Online support desk for her assistance....
...Barry McGurgan
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner...
...Debbie Warner
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated....
... Paul
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Brilliant response...
...Abey Air conditioning ltd
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MyTub provided an efficient, very helpful and friendly service, highly recommended....
...kenneth cairns
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