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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post...
...Mike Sewell
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks...
...Liz Pounsett - Oakland Air Control
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites....
...Adrian
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my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!...
...Ibis Shepherds Bush
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received goods thanks
easy to order and prompt delivery...
...Mark Nankivell
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Very good service...
...Flair Developments Ltd
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Great price and very good service, arrived exactly when advised.
Will use this site and service again....
...Philip Creighton
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Brilliant,
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
Many thanks.
Jon....
...Jon File
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