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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it....
...mohamed carmally
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
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...Emma Ray
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...
...Alan T Begley
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Radiant received in good condition and in good time too. Thank you....
...Blue Flame Gas Services
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day....
...Mr CJ Wynn
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Thank you
Order arrive on time,will definatley use My Tub again....
...david payne
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very good service will use again , highly recommended ...
...platters harunu tercan
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
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...moira
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Thanks for a very good service...
...Turnleys Ltd
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