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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Thanks - very fast service with friendly and helpful staff...
...Andy Phipps
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Excellent service. Goods arrived promptly Job done!...
...David Fowler
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The service received was very good,and the goods arrived promptly. - A satisfied customer!
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...AD Russell
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Good price fair delivery time...
...Mark
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you....
...A F Leader
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!...
...Rebecca Keane
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Great service, friendly, helpful and quick....
...John McQueen
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company *****...
...adam foley
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