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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...
...Nicola Phillips
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Thank you for the very quick delivery. Very affordable price too....
...Jane Richmond
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
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...Robert M Mizon
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated....
...MR MIKE BUTLER
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thank you
you found it when others could not find last in country
made job better ...
...steven john lawrence - Steven lawrence plumbing services L
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you....
...Christine Sutton
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Order arrived at 1.05, many thanks for your help....
...Michael Jones
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Parts arrived in good time. Excellent service....
...Liam Cross - Trinity College Dublin
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Radiant received in good condition and in good time too. Thank you....
...Blue Flame Gas Services
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