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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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good service-products as expected-good website...
...ksk plg
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine....
...Simon
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve...
...Brian Wilkinson
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT....
...mrs julie bosley
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance...
...Nigel J Masters
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No problems, which is as it should be....
...Steve Cox
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you....
...Alison Head
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
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...David Simister
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you....
...Mr Chris Stacey
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more reviews... |
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