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Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!!... ...J J A VAN WEERELD
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.... ...Carol Winder
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Quick service - Excellent!... ...Contemplation Homes
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ... ...RUFINO B. TIANGCO
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ... ...Dennis Underwood
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Good service and after sales support.... ...Ashwin Parekh
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Excellent service, part received within just a few days. Would definitely use again.... ...Caroline Rose Northamptonshire Police
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I am quite pleased with the service. The order arrived when promised although the driver of the lorry was a bit upset because he had a very large lorry and we live in a very small lane. In addition the address was incorrect. The house name is Avalon and is on Old Barn Lane in Churt, Surrey.... ...Mrs. D. Eustace
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation... ...Brian Power
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