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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010...
...Temple Hotel Ltd
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again....
...Martin Way
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item has been recieved , very happy with service....
...David Bingham
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goods arrived on time. Good service...
...Suzanne Brayley
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil...
...Neil Stephens
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Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again....
...Angie Stuart - James Laing
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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