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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers....
...GEORGE SHEPHERD
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Thanks excellent service as always...
...Tony Jones
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service....
...Gavin KingSmith
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin...
...Patrick Joslin
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Product as described but note that it is plastic at a reasonable price and delivered promptly....
...John Bogie
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Excellent service, fast delivery and great item. Thanks...
...vivian bradley - TTR Joinery
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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