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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Took a while but was kept informed along the way... Cant fault the service or product Many Thanks. ...
...Anthony Stark
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey...
...David Anstey
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EXCELLENT SERVICE, WOULD USE YOU AGAIN....
...Sonny Patnaik
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful....
...Aidan Murphy CT Electric
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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family....
...Mr Ike Phiakkou
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The tap cartridge was exactly what I wanted and cured the leak....
...Christopher John Cole
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Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad...
...Steven Broad
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I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM...
...John Mason
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