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Great service. Items delivered on time and in good order....
...ARNOLD MABBETT
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Yes, Order received intact, very speedy delivery thank you...
...Southcoast Plumbing Supplies Ltd
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no problems at all, excellent communication will gladly use your company again....
...bas services
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
:...
...Mr Anthony Ashe
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning....
...Gill Smeeth
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Pump easy to find with very prompt delivery. Good service...
...Phil Daniels
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The correct items arrived the next day, very good....
...Alun Maddocks
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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