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All products arrived on time - Good service ... ...John Hawson - City of London School
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ... ...Lorraine Young
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Entirely satisfied with your service - many thanks.... ...Simon Ward
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Excellent service with very helpful staff... ...Melvin Hubbard
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks... ...Anita Neill
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.... ...David Gough
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob... ...Rob Linden
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Good speedy service. A*... ...plumbtech supplies
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!... ...R beesting
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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