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Very good service excellent delivery...
...Alan Fraser Eli lilly
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Excellent service very friendly staff ...
...Geoffrey Tobin
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Good price, long wait for goods. Updated often why the goods were delayed....
...David McColl
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you....
...Elemental Heating
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards....
...Don Edwards
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...
...Alan Downie
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Order received on time. Great customer service. Thanks again!...
...Stephen Hanmer
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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