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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.... ...Jonathan Wilde
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ... ...James Baron
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.... ...George Cowie
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct. ... ...Lisa Ryan
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friendly , helpful service,good communications...would highly recommend,many thanks ... ...michael moore
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent prompt service, thanks... ...Vincent Elliott
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.... ...Derek Brett
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again.... ...Patricia Grieve
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Hi. Just to confirm that I received my order on Friday 24 October 2014. The only comment that I would want to make is that I expected confirmation that the delivery date of 24 October was to be the actual date. However, I had to phone to find out that this was the case.
regards
Jim ver... ...Jim Glover
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