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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again....
...Bob James
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ...
...Philip Ford
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks....
...Devbai Ruda - Eurocontractor Ltd
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...
...alan purser
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you....
...Christine A McCready
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Delivered on time, good value, I recommend Mytub Ltd...
...mark waits
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended....
...Grant McMaster - Whittaker Engineering Ltd
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