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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.... ...Ed Sirett - Make Do
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
... ...Cara Charlesworth
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Efficient ordering and delivery thanks... ...Jackie McQuiston
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated.... ...MR MIKE BUTLER
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Excellent service. Goods arrived promptly Job done!... ...David Fowler
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BRILLIANT SERVICE!!! Kept us informed all along the way and you have helped Adlington Hall keep warm at a very crucial time for a Grade 1 listed building. Thank you and hope we do business again. Merry Christmas... ...Stephen Jones
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Great service, fully communicative during delayed out of stock order, which is very important. great product.... ...Duncan
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Excellent service- thank you. I will be passing on your details to others.
... ...Lesley Bambridge
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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