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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended... ...Richard Metcalfe
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues.... ...Brian Coupe
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Good delivery service. Bath arrived earlier than expected. Kept informed on deliveries. Packages arrived in good condition. Drivers helpful - were on 1st floor & both were willing to help carry heavy good up the stairs. Price competitive. Would recommend to others.... ...Lola WanLing Chang
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Very good value and prompt delivery - thank you... ...Leslie Binns
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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.... ...Vigo Software Ltd
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again... ...James A Cooper
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When the part I ordered went astray in the mail a replacement was sent out quickly and with no quibble. I think this a top class service and will buy again from MyTub.... ...Frank Chadwick
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Very satisfactory. Will use you again.... ...Grahame Platt
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Good service especially the way things are just now thanks... ...David stevens
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