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Excellent value - no hassle ordering....
...M R Rutter
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!...
...Alex Huett - TGS Total Groundwork Solutions
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks...
...Craig Watson
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Excellent service, good prices and very quick delivery....
...derek morgan
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Goods were a good price and delivery was on the forecast date of 5 working days. Unfortunately I was out! but delivery was rearranged for 2 days later and goods arrived by 10:00 on that day....
...David Langan
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged...
...Chartwood Design Ltd
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