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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
... ...Wesley Cochrane
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks.... ...debra j shann
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ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet ... ...kevin maguire
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.... ...John Plumbly
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Quick delivery. Good response to e-mail queries. ... ...Helen Higgons
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!... ...Horse & Groom
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet... ...Julie Lloyd
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
... ...john smye
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.... ...Robert Mackay
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!... ...Anthony
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